- Mon 8:00AM - 6:00PM
- Fri 8:00AM - 6:00PM
- Tue 8:00AM - 5:00PM
- Sat Closed
- Wed 8:00AM - 6:00PM
- Sun Closed
- Thu 8:00AM - 5:00PM
PRIVACY POLICY
This privacy policy sets out how Dale's Automotive uses and protects any information that you give Dale's Automotive when you use this website. Dale's Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Dale's Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/09/2010. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
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Jonny G, 08/10/2021
I HIGHLY RECOMMEND Dale's Automotive! First, they understand that each vehicle has a person and their lifestyle attached to it! That's so much more important than just being able to do repairs and maintenance! Two Cadillacs, three Lexus, one Toyota, three Chevrolets, one Honda's my personal list of vehicles that my family and I have entrusted to the hands of Dale's mechanics to keep our valuable transportation safe and sound and on the road as both my family and our cars and trucks age! They know what they are doing period! Here's the best part. They absolutely will not overcharge you! As a matter of fact, time after time they have saved me money compared to a traditional dealerships overwhelming hourly rates and even steeper price mark up on parts. These guys are great. And I don't recall any service that they could not provide! Inspection, oil and filter, tires, brakes, engine analysis, emissions, air conditioning, electrical issues are all within their grasps! Thank you Dale and Family (that's how they function), for all that you've done for us down through the years! -
Julie P.I highly recommend Dales Automotive. It's a family run repair shop, and I've been going to them for nearly 10 years now. My parents have been getting their cars repaired here for longer than that. You see, I don't trust mechanics...but I definitely trust Dale. I drive an older car, which means I need a trustworthy mechanic who won't charge me for more than I need, and he doesn't. I dropped my car off about 2 weeks ago because I noticed my breaks felt squishy and I wasn't stopping quickly enough. (I usually drop my car off the night before and pick it up before they close.) At first glance, they couldn't really find anything wrong, so they called me to find out exactly what it was doing. I explained to them how it was acting and they put it up in the air to recheck it. They found out the problem and fixed it and my breaks are good as new! They always take good care of my vehicle, and will let me know (in english) when something looks like it's going to need to be repaired in the future. I've never been charged for something I didn't need...unlike other places. Sure, it can be expensive...but I don't feel like they're using me. Some things are just more costly to repair, especially when my car has over 200,000 miles on it! But thankfully they accept the autopride card. That thing is a lifesaver. It allows me to make payments over the period of several months...interest free.
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Kristie F.I will never go anywhere else with my car again. I came here after taking my car to Monroe Muffler Break to have my oil changed. Monroe cracked my oil pan while changing my oil, all of the oil leaked out, and not knowing any of this I drove. When my oil light went on I panicked and drove back there where I was treated awfully and told it was my fault. They told me that I needed to buy a new oil pan which is very expensive. As a full-time student with no income I had no idea what to do or what kind of damage that I had done to my car driving on it with no oil. Panicked, upset, and not knowing anything about cars I had my car taken here to Dales. I was treated wonderfully and my car was taken excellent care of. They were able to fix my oil pan and assure me that my car was ok. Every single time that I need something done on my car, they do their best to squeeze me in. These men do excellent work and really care about what they are doing. If there is anyway for me to get my car to Dales, I will continue to return time and again.
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Diane S.This shop has consistently provided excellent service at great prices. They've always been very friendly and accommodating. They do only the work requested, without digging for other issues that may or may not actually exist. Wonderful local business!
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Mark A.Knowledge, integrity, and determination to do the job right. That's what you will find at Dale's Automotive. And reasonable prices, too. I know that sounds a bit like a commercial, but it's all true. Sadly, it is NOT true of the vast majority of big company service places that loudly advertise their typically terrible service (I'm looking at YOU Tires Plus!).
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John F.Thanks for getting the inspection done! And I really appreciate you telling me which stuff didn't need to be replaced right away, saving me hundreds in the process! And Dale, thanks for letting me drive my car home with you in tow to drive it back to the shop so I didn't need to call a cab from your shop, that was priceless!
Call us for service: 717-564-5110
